The Problem With Confirmation Emails

Here’s a problem that I’ve run into more than once… you register for an awesome looking site that you just discovered, and then you have to click a link in a confirmation email to verify your account… but the email never comes! The end result is that not only can you not log in, but you can’t register using the same name or email address… meaning you have to use different credentials and you’re less likely to get updates or remember your username. This never happens when I want to buy insurance online , but when it comes to smaller sites and forums, this tends to be a problem.

I’ve seen a few sites that have the ability to re-send your confirmation email, and that is the ideal situation- why can’t every site that requires a confirmation email have a resend button? This is a serious no-brainer in the year 2010, folks.